At IDM Motors, we are committed to ensuring a smooth and reliable delivery process for all our customers. To achieve this, we partner with DB Schenker, one of the most trusted and global logistics companies, renowned for its efficient transportation solutions.
Shipment Prices
Shipment prices are estimated based on the specific delivery address and the weight of the engine being shipped. When placing an order, you will receive a detailed shipping quote tailored to your location.
Shipping Time
Shipping times vary depending on your location:
- Within Europe: Delivery typically takes between 3 to 7 business days.
- International Shipments: Delivery times may range from 7 to 14 business days, depending on customs clearance and local conditions.
Customs, Fees, and Duty Taxes
For shipments outside of the European Union, please note that customers are responsible for any applicable transfer fees, customs duties, and import taxes. These charges are not included in our pricing and may be required before the delivery of your order. We advise you to check with your local customs office to understand any potential charges before placing your order.
Packaging and Safety
At IDM Motors, we take great care in packaging our used engines to prevent any damage during transit.
Contact Us
For any inquiries regarding your order or delivery options, feel free to contact our support team by email info@idm-motors.com or call Whatsapp +37060647900 +49 15754709400
Transport companies with which IDM Motors cooporates :
For every used engine warranty is given for 3 months from the delivery date. All engines are thoroughly checked.
- The buyer has to proof that the item was built-in in a professional, specialized service in accordance with the installation instructions that we provide and maintenance requirements. Customer itself must provide engine tensioners, chains, belts before engine installation in the car. This is applied to all engines, without exceptions. MB “IDM Motors” is responsible only for the engine (engine block, cylinder head, engine crankcase, pistons, crankshafts, bearings, valvular, compensators, distribution shaft.) except only in those cases where there is individually agreed with the customer according to the contract. All of our engines are marked and sealed, without our consent the engine can not be opened and repaired. In that case the guarantee does not apply. We accept the return of goods only if it is in its original condition. All defects and shortcomings must be formally sent to info@idm-motors.com naming specific cause of the fault, giving evidence photos videos etc.
- All of our engines are marked and sealed, without our consent the engine can not be opened and repaired. In that case the guarantee does not apply. We accept the return of goods only if it is in its original condition. All defects and shortcomings must be formally sent to info@idm-motors.com naming specific cause of the fault, giving evidence photos videos etc.
- Compensation for Engine Removal In cases where the engine failure occurs during the warranty period and requires the engine to be removed from the vehicle, IDM Motors will compensate the customer for removal costs up to a maximum of 500 EUR Netto. Documentation and receipts for the engine removal by a certified mechanic must be provided to receive this compensation. Each case is discussed individually.
- If you are not happy with your item please return in the original packaging and with all tags attached within 14 days. Goods must be returned carriage paid. Refund of purchase price will be refunded by the same method as the payment was made. Postage and packaging will not be refunded. Delivery will not be refunded and a 20% fee will then be charged.
IDM Motors team
Tel.: +370 60647900
Tel.: +49 15754709400
eMail: info@idm-motors.com